Delivery status toast
![delivery status toast delivery status toast](https://s3-eu-west-1.amazonaws.com/straus/media/products2/f091375a8c984970a40ac64406ed1487.jpg)
Doable, but Toast and Heartland's built in reports and charts are much more user-friendly and restaurant focused. The best bet is to export data to excel and make your own reporting Dashboard with it. Defaulting to showing item and category sales by hour is just plain wrong. The line charts are almost useless visually. Not to mention, the option to choose the category is a long scroll down the Item page, passing by many other options that are useless for restaurants and clearly residual from Ecom (E.G "Nutrition Information", "SKU", and "Variations" are all given higher scroll priority then "Item Category", even though your new Item will be invisible online unless you select a Category) Every other restaurant POS I have seen does this automatically. This means you have to manually select the category for a new item to show up on your online website menu. adding new menu items: there is too much friction to add menu items to both the in-store POS and the online ordering at the same time, because item syncing from Dashboard to Online does not sync the category.Toast, for example, forces you to actively select the option for "schedule for later" so that you cannot passively click through the alert about business hours. A simple re-design of the initial pop-up screen where you select "Pick Up or Deliver" could solve this. order cut-off times are a mess: I am constantly contacting customers who put in an order when we are closed who were not aware that we were closed.But the problems right now are too acute: 5 years from now it will probably be great.
Delivery status toast upgrade#
It is clear to me that Square slapped the word 'Restaurant' on their Ecom product, starting selling it to restaurants, and are now retroactively trying to upgrade it into real restaurant software.
![delivery status toast delivery status toast](https://straus.s3.amazonaws.com/media/products2/fd9c9add3f7243f585dfce39c99c152f_big.jpg)
I love the built in HR / payroll side of Square, but for actual restaurant functionality it is just too clunky.